Privacy Policy

CAPTRUST Financial Advisors is deeply committed to protecting and maintaining the confidentiality of our Clients’ and website visitors’ personal information. The following outlines our commitment to protect your privacy. If you have any questions regarding our Privacy Policy, please contact us at 800.216.0645.

Nonpublic information
Nonpublic information obtained by CAPTRUST Financial Advisors (CAPTRUST) for purposes of providing services hereunder will not be furnished to third parties for any purpose other than in furtherance of the services to be provided hereunder. Notwithstanding the foregoing, CAPTRUST may disclose nonpublic information (i) to the extent such disclosure is required by court order or by a valid order of a governmental body or quasi-governmental agency (such as FINRA), (ii) prior or after the time of disclosure such information becomes part of the public knowledge or literature, not as a result of any inaction or action of CAPTRUST, (iii) reasonably necessary for CAPTRUST to enforce its legal rights in any dispute; or (iv) is approved in writing, for release. CAPTRUST does not disclose nonpublic, personal information to any party, except as permitted by law.

Sources of personal information
We collect personal information via our interactions with you; whether in person, over the phone, or via our websites. In some cases, we also collect information about your investments through transactions with us or from other sources (such as third party service providers or fund companies).

Protecting the Confidentiality of Nonpublic Personal Information:
CAPTRUST does not sell or trade nonpublic personal information with any nonaffiliated (non-third party) companies. When we are required to provide information to third party service providers, we have safeguards in place to help us ensure that nonpublic, personal information is protected and secured.

  • Data records are encrypted and hosted on secured servers. CAPTRUST maintains its records on secured computers.
  • All prospective CAPTRUST employees are screened for criminal convictions prior to employment with the firm.
  • Once hired, employees receive special training on the industry’s best practices for safely moving highly confidential nonpublic information
  • Internally, access to nonpublic information is highly restrictive, only granting the minimum access necessary to each associate based on their job functions.

To Whom This Policy Applies 
Our Privacy Policy applies to:

  • All current clients who enter into an Advisory Services Agreement with us.
  • All former Clients; although no longer a client, our Privacy Policy will continue to apply.
  • Prospects, and Visitors to the CAPTRUST website.

Access to and Correction of Information – applicable to CAPTRUST CLIENTS only.
Upon written request from a Client, we will make available any file containing personal Information; provided, however, that any information collected in connection with, or in anticipation of, any claim or legal proceeding will not be made available. 

Clients may notify us of any information they deem as incorrect. Upon examination, we will correct our records if our findings conclude the same. If we don’t find conclusive evidence, Clients may submit a short statement of dispute, which we will include in any future disclosure of the disputed Information.

Further Information
We reserve the right to change this Privacy Policy at any time.
The examples contained within this Privacy Policy are illustrations and are not intended to be exclusive. This Policy attempts to comply with federal and state regulations regarding Privacy. The public may have additional rights under other foreign or domestic laws that may apply to them.

“Opt Out” Provision
Since CAPTRUST does not sell or share any personal information, an “opt out” provision does not apply to this Privacy Policy. Please call 800.216.0645 to request further information regarding this policy.


Upcoming Webinar! Rising Interest Rates

In this upcoming webinar, CAPTRUST Defined Contribution Practice Leader Scott Matheson and colleagues Jennifer Doss and David Hood will present their views on what plan sponsors need to know about rising interest rates and the impact on retirement plans.

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Press Releases

CAPTRUST Merges with Knox Capital Group

CAPTRUST, one of the nation’s leading wealth management and institutional advisory firms, announced that Salt Lake City-based Knox Capital Group, one of Utah’s premier wealth management firms, has joined the family, bringing with it over $300 million in client assets.

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VESTED, Winter 2018

We are pleased to announce that the Winter 2018 issue of VESTED, CAPTRUST’s magazine for clients and friends, is now available. Subscribing clients will receive their copies in the mail this week. If you are interested in receiving VESTED Magazine, please let us know via email.

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